Customer Experience Associate (Work From Home)

✅ Job Title:
Customer Experience Associate (Work From Home)

✅ Hiring Organization:
TTEC

✅ Location:
Remote – Work From Home

✅ Job Overview:
TTEC is hiring Customer Experience Associates to support customers through phone, chat, and email. Your job will be to solve customer issues, provide product information, and ensure an excellent service experience. If you enjoy communicating and helping people, this role is perfect for you.

✅ Key Responsibilities:
✔ Handle customer inquiries about products, orders, billing, or account details
✔ Provide fast and accurate solutions to customer problems
✔ Update customer records and maintain accurate data
✔ Communicate politely and professionally at all times
✔ Follow company guidelines, troubleshooting steps, and support procedures
✔ Work with team members to improve service quality
✔ Maintain customer privacy and information security

✅ Required Qualifications:
✔ Good English communication skills (verbal & written)
✔ Basic computer skills & ability to type comfortably
✔ Positive attitude with problem-solving mindset
✔ Ability to work independently from home
✔ Laptop/PC with strong internet connection

✅ Preferred (Not Mandatory):
✔ Customer service, call center, BPO, or chat support experience
✔ Familiarity with CRM or ticketing software

✅ Company Information:
TTEC is a global digital customer experience and technology company. With thousands of employees worldwide, TTEC provides customer service solutions for top international brands and offers remote work opportunities with career growth and training.

✅ Work Type & Schedule:
✔ Remote / Work From Home
✔ Full-time
✔ Shifts depending on project needs
✔ Paid training included

✅ Experience:
✔ 0–2 years (Freshers can apply)

✅ How to Apply:
Interested candidates can apply through the TTEC career portal or authorized job platforms.